Facilitates patient flow through the system from scheduling through registration and service so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions and insurance eligibility verification. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Provides estimates for services when appropriate. Receives and processes patient financial liability payments.
This position requires a minimum formal education of Associate Degree and minimum of zero to six months job-related experience. Bachelors Degree preferred. National Association of Healthcare Access Mgmt (NAHAM) certification preferred.
Customer service and organizational skills.
Computer Skills Required:
Basic level MS Word & MS Excel.